EMAIL! Communicate or Miscommunicate…You Choose!
May 8, 2024 @ 9:00 am - 11:00 am
Office workers receive over 120 emails a day and send about 40! What could go wrong? A lot and we’ll share great techniques and tips for improving your eCommunication to avoid wasting time, misunderstandings, and bruised relations. There are fundamental etiquettes and skills for managing the barrage of incoming and outgoing emails. We’re focusing on EMAIL in this program, but TPO’s “Top 10 eCommunication Musts” apply to Instant Messaging, Live Chat, Text Messaging, Voicemail, and Video interactions! If you use email or communicate electronically…attend this one!
- Importance of Email Etiquette
- Role of the Sender/Receiver
- When NOT to Email
- Before You Hit Send Checklist
- Descriptive Subject Lines
- Understanding TO and CC
- Reply to ALL?
- 5 Key Actions
- Forwarding Rules
- Greeting and Ending
- Spelling and Grammar
- Auto Reply
- Watching Tone and Language
Schedule and Registration
9:00am - 11:00am
Member Rate: $245 per participant*
Non-Member Rate: $295 per participant
May 8, 2024
*Discount Code: Member (case sensitive)